Itechra: Blog

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Does your Business have the Right Video Call Setup?

Did you know that you could easily be losing the productivity equivalent to a full-time working week for every member of your team? This is thanks to the hassle of setting up video calls.

Video conferencing has revolutionized team meetings, and saves a huge amount of travel time.

But we’re still not getting the full benefit from the new technology, according to new research.

Employees between the ages of 18 and 24 can take up to 10 minutes to get set up for each video meeting.

Times that by a typical five meetings a week, and it’s suddenly lost you 40 hours every year. That’s an entire working week of wasted time – and that statistic gets even higher when you look at older age brackets.

But, it isn’t necessarily a result of differing technological know-how. The research shows that the technology itself could actually account for the loss of productivity.

Almost a third of employees said they didn’t have the right tools for the job, and 23% even said they felt excluded from remote meetings thanks to inadequate tech.

Employees often feel that the audio-visual (also called AV) technology they’re provided for remote and hybrid working simply isn’t up to the job. That means poor microphones that don’t play ball, glitchy webcams that interfere with communication, or the maybe wrong choice of video calling software. All those things make meetings both harder to set up and causes them to take longer than they should.

Despite this, businesses that offer remote and hybrid working are reaping the rewards in many other areas, including increased staff engagement and performance.

But there are solutions to all these tech problems!

Assess your employees’ AV technology to make sure their tools are not slowing them down. Simply purchasing new webcams and microphones could be a easy and inexpensive fix.

It’s also a good idea to ask your employees to find out where they see problems are occurring. If they are finding your existing system difficult to use, or slow to log in to, you should consider alternative options or consider holding training sessions for the systems you use for your business.

If this is something that’s slowing you down or you need help on figuring out technology, we can assist – just get in touch with us at Itechra.

Published with permission from Your Tech Updates.

Itechra Team

Itechra Team

From 2000, we set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload. We provide a single resource for all your IT issues.