IT Support Company for Rochester Businesses
Reliable Solutions. Transparent Pricing. Friendly Service.
Personalized IT Support, Consulting, and Security
All-in-One Business IT Solutions
Itechra, a premier IT support company, provides future-driven managed IT services and solutions to growing businesses in the Rochester area.
Managed IT support is not about buying the most expensive tools and software on the market - it's about helping organizations leverage technology to improve their business outcomes. This process requires a detailed analysis of company workflows, culture, goals, and budget.
Itechra's experts work closely with companies to understand how we can build or refine their IT infrastructure to augment internal processes - and ultimately, the customer experience. Business technology evolves by the hour, and our job is to make sure you're staying ahead of the curve and properly equipped for today, tomorrow, and every day after that. Rochester businesses love working with Itechra because:
Our services are significantly less expensive than hiring IT staff in-house
Our customer support team is trained to help first and follow through
We provide flexible service offerings to match your business needs
We provide 24/7 monitoring - never worry about extensive downtime
Qualified Information Technology Experts
At Itechra, we are extremely picky about who we hire.
Every IT expert is fully qualified and trained to deliver exceptional results to Rochester businesses. When you hire us, we're more than just a third-party vendor - we function as a close extension of your in-house team. We're on-call to discuss any questions or concerns and provide guidance as needed.
Our team works around the clock to ensure your IT infrastructure is functioning at peak capacity and risks are mitigated before problems arise.
Whether you're looking for some simple improvements or need to build an IT infrastructure from the ground up - we're the team you need to improve results across the board.
Get in touch with Itechra today to schedule a strategy call.
Reach Out to Our Team Today!
With the right IT services and support level, there's nothing your business cannot accomplish. That's exactly what we want for you, and ultimately what our IT consulting and managed services are all about.
Getting started is easy. Give us a call at (507) 428-6416 or complete the form below, and we'll get in touch to set up an introductory call.
Schedule an Appointment
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Fill in our quick form
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We'll take the time to listen and understand your situation
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If we're a good fit to help, we'll let you know the general costs and next steps
Comprehensive IT Support & Managed Services
Itechra offers a wide range of services, including tailored IT solutions for small to medium-sized businesses. We're committed to providing high-quality service at every step of your journey as we work together towards growth.
We have worked with businesses across the U.S. throughout the last two decades.
Avoid the Headache of Managing Your IT Internally
Managed IT
Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.
At Itechra, we've designed our managed IT services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.
IT Projects
Need help with an upcoming project? Let's work together to get it done on time and on budget.
At Itechra, we understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone.
We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.
Our Office
FAQ's
What happens when hardware fails or when new software needs to be installed?
Our service includes hardware and software maintenance alike. So, when your computer crashes or a new software update is needed, our experts will be there to help. We will troubleshoot and fix hardware issues as well as install any new software updates you may need. We'll make sure your business stays up and running, no matter what comes up.
Should I report issues personally, or can my employees reach out for support as well?
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.
What kind of service response can I expect?
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
What certifications do your engineers have?
Our IT staff is also certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.
Do you offer cybersecurity services?
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.
Have any burning questions for us? Call us at (507) 428-6416
and we will answer them for you.
Get in touch
Rochester Office
3265 19th St NW STE 530,
Rochester, MN 55901
Phone:
Email:
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT support strategy, our team is here to help.
Complete the form below and we'll help in any way we can.