Outsourced IT Support in Milwaukee
Business IT Support and Cybersecurity For Wisconsin Businesses
Your Fast, Friendly, and Local IT Department
Ben Adank
President & CEO
Nicki Adank
Vice President, People & Experience
Alex Murphy
Director of Business Development
Tiana Gerdes
Director of Finance and Business Operations
Dylan Adank
Director of Service Delivery & vCIO
Andy McNeill
Technical Support Engineer
Becky Adank
Finance & Administrative Coordinator
Ben Keyho
Senior Account Executive
Ben Ross
Senior Account Executive
Braden Peterson
Technical Support Engineer
Brendt Bender
Sr. Systems Engineer
Chris Oliva
Technical Support Engineer
Craig Persson
Technology Alignment Engineer
EG Ardevela
Technical Support Engineer
Eric Kuitunen
vCIO
Laura Adank
Business Development
Marijose Lopez
Business Analyst
Matt Friemoth
Web Developer
Noemi Bautista
Account Manager
Sandi Zey
Business Development
Tristan Haque
Professional Services Engineer
Will Zuhlke
Technical Support Team Lead
Zion Lemson
Technology Alignment Engineer
Why Choose Itechra’s Outsourced IT Support Services
Fast, Reliable IT Support Response Times
Get support when you truly need it. Our outsourced IT support strengthens Milwaukee companies’ defenses with rapid response, quick issue resolution, and around-the-clock monitoring to stop problems before they spread.
Proactive IT Management
IT issues don't wait for you to be ready. Our outsourced IT support includes 24/7 monitoring and proactive maintenance to keep your systems stable. For Milwaukee businesses, this means fewer disruptions and stronger performance.
Cybersecurity
You’ve got a business to run — we’ll handle the cyber threats. Our outsourced IT support strengthens Milwaukee companies’ defenses with threat detection, endpoint protection, and continuous security monitoring.
Guidance on Technology Strategy and Growth
Our outsourced IT support goes beyond daily management, helping Milwaukee businesses plan technology upgrades, cloud migrations, and long-term IT strategies for sustainable growth.
Client Success Stories
“We have worked with Itechra for several years and have had a great experience! The staff are professional and easy to work with. When issues arise, they are dealt with promptly! The willingness to project future needs is always appreciated.”
Lee Engfer
“Itechra works remotely and onsite and is fast and efficient at helping us with our technological needs. The staff is always prompt in replying to our emails for help and in solving our issues. Great company!”
Laurie Marsh
The cornerstone of our service is our Strategic Roadmap
Sustainability Budget
Through our outsourced IT support, we help Milwaukee businesses plan ahead with a 5-year sustainability budget. By tracking your hardware lifecycles, replacement timelines, and estimated costs, we make it easy to forecast technology investments and avoid unplanned expenses.
Alignment Projects
Our regular technology alignment visits identify outdated systems or configurations and recommend updates to keep your infrastructure secure, compliant, and efficient. With our outsourced IT support, Milwaukee organizations stay aligned with evolving industry standards.
Business Priorities
Our outsourced IT support is built around your business goals. When you’re expanding, upgrading systems, or adding new capabilities, we map the right technology solutions to support those priorities, keeping IT tightly connected to your long-term strategy and helping Milwaukee businesses grow with confidence.
If You’ve Been Dealing with IT Challenges, You’re Not Alone
Ben Adank
President & CEO
Itechra is Here to Help.
Since 2001, we have set out to solve what was then a major problem for small businesses: the difficulty of keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized that this approach could work well for smaller organizations too. These organizations might not be able to sustain such teams but still require help managing an oversized workload.
We provide a single resource for all your IT issues.
Let us assure you that we place our priority on client relationships, not on turning a high profit. We’re here to maximize your current IT infrastructure, not drain your bank account. In fact, we’ll likely lower your IT costs rather than raise them.
Call (507) 454-2475 today to schedule your appointment. We’re ready to start important IT conversations with businesses just like yours.
Don't Settle for Less
When You Need More from Your IT Partner
Schedule an Appointment Today
What Makes Itechra Solutions Different? We Take a Personal Approach to Outsourced IT Support
Clients Love Us
Customer support is our top priority. Through our outsourced IT support, we deliver responsive, reliable service that Milwaukee businesses can count on. With over 96% “great” ratings, we follow through on every commitment while keeping our pricing fair and transparent.
The IT Risk Assessment
As part of our outsourced IT support, we use an evolving IT risk checklist to keep Milwaukee businesses stable, consistent, and protected against new and emerging threats.
Transparent Billing
Through our outsourced IT support, we provide Milwaukee businesses with fully detailed invoices, so you always know exactly what you’re paying for. No hidden fees, no surprises.
Communication
In our outsourced IT support program, client satisfaction and communication come first. For Milwaukee businesses, we hold quarterly business reviews and regular client calls to confirm our services consistently meet expectations.
Availability
Our outsourced IT support team is fully equipped to manage your IT environment remotely, with local Milwaukee resources available for on-site assistance whenever you need it.
Managed IT Support is Everything You Need "Day to Day
Unlike other providers, our outsourced IT support for Milwaukee businesses includes essentials like PC deployments and system upgrades, without hidden extras or limitations.
Our Outsourced IT Support Services
Cloud Computing
With our outsourced IT support, Milwaukee businesses never have to worry about data loss. We put reliable backup and disaster recovery systems in place to keep your data safe, no matter what happens.
Avoid the Headache of Managing Your IT Internally
What Clients Say About Us
Cybersecurity That Puts Your Business First
Protecting your organization from today’s digital threats takes more than just basic tools - it requires a proactive partner who’s always watching your back. At Itechra, we deliver cybersecurity services designed to keep your business safe, resilient, and confident. Here’s how we help:
Risk Assessment: We pinpoint weak spots in your IT environment and create a clear plan to strengthen defenses so you can focus on growth without worrying about vulnerabilities.
Threat Monitoring: Our experts actively monitor your systems around the clock, detecting and neutralizing risks before they can disrupt your operations.
Incident Response: If a cyber event occurs, we respond immediately, working to resolve the issue quickly while minimizing downtime and impact on your business.
With Itechra as your cybersecurity partner, you get more than protection - you get peace of mind.
Business Technology Insights
Welcome to the Itechra blog, your go-to source for the latest insights and innovations in technology solutions. Stay informed with expert tips, industry updates, and practical advice to help your business thrive in the digital age.
Frequently Asked Questions
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.
Our IT support services are designed to cater to a wide range of industries, thanks to our diverse portfolio of customers. We understand that each industry has unique IT challenges and requirements. We take pride in our ability to adapt our solutions to meet these specific needs, ensuring that all of our clients receive top-tier support tailored to their industry's demands.
Not at all. Our IT services are designed to support businesses of all sizes, from small startups to large corporations. Whether you're a small business looking to streamline your operations or a mid-sized company needing robust IT infrastructure, we offer solutions that scale with your needs. We believe that every business, regardless of size, deserves access to reliable and efficient IT services to help them thrive.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.
Our Headquarters
Don’t settle for less
Get More From Your IT Partner
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us on your side, develop customized security plans, stronger communication strategies, and a better plan for the future.
Call our Business Managed IT Services department directly at (507) 454-2475, or simply fill out this form and we will get in touch with you to set up a
getting-to-know-you introductory phone call.