Results
The service, speed of correcting problems is the best in the tri-state area!
"What an outstanding team! The team of people are very educated and complement one another when troubleshooting problems. The service, speed of correcting problems is the best in the tri-state area! So glad you are part of my team!!!”
Their response time is so quick and they clearly have a great internal culture.
"I would highly recommend Itechra ... IT is a really challenging industry to provide "wow" customer service and they do just that! Complete peace of mind for our business. Their portal ticketing system is very convenient and all employees can access it. Their response time is so quick and they clearly have a great internal culture. They CARE!”
The support staff is quick to respond and provide effective solutions
"What sets Itechra apart is their responsiveness and dedication to our needs. Whenever we encounter an issue or have a question, the support staff is quick to respond and provide effective solutions. Their proactive approach has saved us time and resources, allowing us to focus on our mission without worrying about technical disruptions. We are very grateful for our partnership with Itechra. Thank you!”
- Jen Rico
Positive: Professionalism, Quality, Responsiveness, Value
"Itechra is a great company to work with! The support team is always quick to get back to you with answers & solutions.”
- Universal Truck Equipment
Positive: Professionalism, Quality, Responsiveness, Value
"Helped our company with many large projects, quick response time.”
- Christina Douglas, Douglas Machining Services, Inc
The staff is knowledgeable, friendly and definitely experts in the industry.
"I highly recommend Itechra for all your IT needs! We've been using them for quite some time at J&J Rubbish/LRS of MN and I'm always impressed by the turnaround time on any issue that might arise. The staff is knowledgeable, friendly and definitely experts in the industry.”
Positive: Professionalism, Quality, Responsiveness, Value
"We very much appreciate Itechra's thoroughness and quick resolutions of any issues or questions we have.”
When issues arise, they are dealt with promptly!
"We have worked with Itechra for several years and have had a great experience! The staff are professional and easy to work with. When issues arise, they are dealt with promptly! The willingness to project future needs is always appreciated.”
Awesome company all around
“Our nonprofit organization switched to Itechra in early 2021 and we have been very pleased with the service. Staff are friendly and accommodating. The tech team has fixed issues that our old IT provider couldn't. We get great value for the price. Awesome company all around.”
- Chris Johnson
Positive: Professionalism, Responsiveness
“Before working with Itechra, our organization dug itself into a deep IT hole with outdated equipment, security vulnerabilities, and a crumbling IT framework. After an IT audit, they offered a clear strategy to resolve our deficiencies over time that worked with our budget. After a few large projects and their ongoing managed services we are now in a position where our technology is working for us not against us.”
- MN Assemblies of God
The stability and security of our systems improved immediately after the Itechra team took over.
“Itechra has provided our IT support for over a year and we couldn’t be happier with the results. Shortly after they took over, we noticed an immediate improvement in the stability and security of our systems. Itechra takes a holistic approach to maintaining our IT infrastructure and treats it as if it were their own. Their unique offering of regular onsite visits, remote server monitoring, and after hours accessibility provide us a cost effective means of meeting our IT needs.”
- Randy J. Skarlupka, Miller Ingenuity
I know a winning company when I see one!
“I want to commend your company for the outstanding job you’ve done for us. For many years I taught sales and customer service in corporations around the world. The key for any successful corporation is to develop people who are technically skillful in what they do, and teach them to partner with customers to solve problems.
In my opinion, you have that ideal combination in your staff. Thank you for the outstanding service that they’ve provided for not only me, but also the people here at our office. I know a winning company when I see one!”
- Pam Lund, MN District AG
Anytime we have a tech issue, Itechra gets it solved immediately.
“Since the first day of working with Itechra, there has been an exceptional level of trust. Anytime we have a tech issue, Itechra gets it solved immediately. Not only do they understand the complexities of our systems, but they document all work that’s been done so that anyone on the team can quickly fix future issues.”
After working with Itechra for over 20 years, we wouldn’t consider anyone else.
“We have worked with the owners of Itechra for 20 years. I wouldn’t consider anyone else. They help us with our visionary planning to our daily troubleshooting. The proof of their expertise is our network operates with few daily issues or downtime. I couldn’t ask more.”
Ease and efficiency are everything in our practice and Itechra nails it for us every time!
“No long wait times for IT fixes and great tech advice when we're making upgrades. Thanks for the great work, team!”
Itechra has been a great resource and partner for more than 20 years.
“They are always friendly, helpful, and make themselves available at their earliest convenience.”
Positive: Professionalism, Quality, Responsiveness, Value
“Our printers were down and in January that's a big problem. Itechra was able to get us going again quickly so we could get back to work. Dylan was very knowledgeable and did a great job! Thank you!”
Positive: Professionalism, Quality, Responsiveness, Value
“Itechra works remotely and onsite and are fast and efficient at helping us with our technological needs. Staff is always prompt in replying to our emails for help and at solving our issues. Great company!”
Positive: Professionalism, Quality, Responsiveness
"I have been using Itechra for several years and they have been a great partner for all of our IT needs. The staff is very friendly and professional from top to bottom. As a manager of a small business, they have helped implement some large projects with relative ease. Strongly recommend their services."
- Gene Seichter Jr.
Positive: Professionalism, Responsiveness
“The Itechra team is always very professional in responding to questions about our website. I appreciate their efforts to resolve issues in a timely manner. Thank you, Itechra for being there for us.”
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT support strategy, our team is here to help.
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