Your Dedicated IT Partner.
Fast. Friendly. Local.
Above all, we are 100% committed to making sure businesses have the most reliable and professional IT services throughout Minneapolis, St. Paul, Rochester and greater Winona, MN area.
In addition, our team of talented IT professionals can solve your IT challenges once and for all. We offer IT support that makes sense for your budget. Here’s why so many businesses depend on Itechra for complete IT services and support:
Dedicated helpdesk with 15-minute response time Guaranteed. Because we know that when you have a problem, every minute counts.
Same Day Service
Same day service for all critical support issues. Peace of mind knowing you have a dedicated IT team when you need them the most.
You will have a small dedicated team supporting your business. You will know us on a first name basis and will feel like we are part of your team.
Full Team of Experts
It is a rarity to find a managed IT services provider with a full stack application development team. We truly have the capabilities of a full IT department.
Our service includes quarterly business reviews, monthly check ins, and regular review of service tickets with our management team to ensure that we are working on the right priorities.
No Surprise Invoices or Fees
We promise to earn your business every day. We have a 100% money-back guarantee with no long-term contracts or surprise service fee invoices at the end of the month.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget, because we know what’s important. From cloud services to data backup, Itechra is here to team up with you and your company for expert IT support.
From humble beginnings working out of their garage, the Adank family behind Itechra has always been able to spot and seize exciting opportunities – especially with providing small business IT services to neighboring communities.
After nearly a decade in network consulting, founder Roger Adank decided to shift gears to a more entrepreneurial passion in technology. He started Itechra in January 2001. His vision? Offer unique, value-added technology solutions to small and mid-sized businesses in the Winona area.
Roger’s early success required more manpower. With leadership experience in the technology space, his son, Ben, joined forces to help build upon the Itechra business.
In the years since, they have mastered delivering highly customized small business IT services to break the “one size fits all” mold, extending their reach to the Minneapolis and St. Paul regions, as well as throughout the country. Itechra works both on-site and remote, as well as staying on top of ever-changing advancements in technology, to confidently provide the best IT solutions around.
“It’s nice to know that fixes are done within a day and everything is handled professionally.
We just want to say thanks for all your help you’ve been in redoing and updating our website. The online shop you created is awesome and consumer friendly. You also got the dealer page and gallery page the way we wanted. It’s nice to know that when we email changes they are done within a day and everything is handled very professionally. We enjoy working with you and hope to have a long customer-client relationship.
– Dan and Becky Henry, Qwik Shade, Inc
“I know a winning company when I see one!
I want to commend your company for the outstanding job you’ve done for us. For many years I taught sales and customer service in corporations around the world. The key for any successful corporation is to develop people who are technically skillful in what they do, and teach them to partner with customers to solve problems.
In my opinion, you have that ideal combination in your staff. Thank you for the outstanding service that they’ve provided for not only me, but also the people here at our office. I know a winning company when I see one!”
– Pam Lund, MN District AG
“Itechra is a rarity in the IT world. They continue to meet and exceed our needs.
Itechra is and has always been a critical member of the CybrCo team. They are
responsible for the 24/7 website portal for CybrCollect, where our 25k clients and thousand plus agents can manage their accounts. They have developed a system whereby we now transmit millions of ACH transactions for thousands of clients and further manage the returns from these transactions. They are a rarity in the IT world. Itechra is essential to the success of all of our business.
-Kathy Monroe, CybrCollect, Inc.
“Itechra has a large suite of services that makes it easy for a company like ours to work with.
SCS-AIM has worked with Itechra on several projects and our working relationships gets stronger with every one. They have helped us with our online store, new company website and complete makeover of our company image. They have a large suite of services that makes it easy for a company like ours to work with. Whether it’s a technical issue or hardware support, we are always impressed with what they provide to us. We look forward to working with them for many years to come!
-Kevin Rippentrop, SCS AIM