Itechra: Blog


What is VoIP and Does My Business Need It?

VoIP is becoming more popular and widely used in the last 5 to 10 years. Even though many businesses that use it still don’t utilize its full potential. Analog phones are becoming a thing of the past and are slowly being phased out. With this shift in technology, it is important to understand VoIP and how to get the most out of it for your business.

Landline phones have been around for a long time and are still used by some individuals and businesses. They are now being changed out for their VoIP counterparts. VoIP has many advantages over analog phones and also many more advanced features. Being a business in the modern world you need to have a phone system that can meet your needs and keep up with your ever-changing needs. VoIP is that answer.

What is VoIP?

VoIP stands for Voice over Internet Protocol and has been around since 1995. It wasn’t made popular till later like many new technologies. VoIP is a phone system that includes hardware and software that uses the internet to operate. VoIP can either be set up and ran on-site or hosted offsite. Unlike their counterparts that use analog circuits to transmit data. VoIP transmits everything through the internet which gives you many advantages and features landlines cannot.

Advantages over an analog

VoIP systems have the ability to be updated and upgraded as new features are developed. This means your phone system can improve through just a software update. It is also extremely cost-effective when compared to analog you will be saving money. A typical business saves 40% on local calls and up to 90% on international calls. The quality of the call will drastically improve when you make the switch to VoIP as well.

A VoIP phone system is versatile as well. You can turn your cell phone to have these capabilities with the download of an app or software offered by many providers. These phone systems also have the ability to integrate with CRM’s and other software. This will be extremely beneficial to your company and streamline many of your processes. This, in turn, will increase productivity and help your business grow.

The advantages of switching to a Voice over Internet Protocol phone system are easy to see. We are happy to help walk you through this process or to answer your questions.

Itechra Team

Itechra Team

From 2000, we set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload. We provide a single resource for all your IT issues.